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reefs2go or bluezoo?

Discussion in 'General Discussion' started by mthomp, Dec 8, 2010.

  1. nlandgraf

    nlandgraf

    Good to know about aquacon for the future. From the sounds of the other posts I was fortunate with my order.
     
  2. wolfman1973

    wolfman1973 Inactive User

    i had a problem with aquacon also! +1 on bluezoo and live aquaria
     
  3. MXC207

    MXC207 Well-Known ReefKeeper

    sorry to hear about that kirklin!! that blows! me n vincie have always had really good luck with aquacon. last time i ordered i got a purple tang for 100 bux and he was a 4.5 incher and was BEAUTIFUL. all the other fish were really good too, same with corals.
     
  4. IowaDiver

    IowaDiver Well-Known ReefKeeper

    Here's the BBB reports on the 3 companies mentioned. As you can see, Aquacon takes the cake by far, with 62 complaints. Reefs2Go and BlueZoo are much lower with 5 and 1 complaints, respectively. I couldn't find Liveaquaria on the BBB site.
    Aquacon
    Out of Business
    According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice.
    BBB processed a total of 62 complaints about this company in the last 36 months, our standard reporting period. Of the total of 62 complaints closed in 36 months, 20 were closed in the last year.
    Reefs2Go
    BBB processed a total of 5 complaints about Reefs 2 Go in the last 36 months, our standard reporting period. Of the total of 5 complaints closed in 36 months, 5 were closed in the last year.
    BlueZoo
    The following grid displays the number and responses to complaints over the last 36 months:
    No. of Cmpl Type of Response
    0 Making a full refund, as the consumer requested
    0 Making a partial refund
    1 Agreeing to perform according to their contract
    0 Refusing to make an adjustment
    0 Refuse to adjust, relying on terms of agreement
    0 Unanswered
    0 Unassigned
    1 Total
     
  5. mthomp

    mthomp Inactive User

    just got my order, 1 of 2 clowns doa. 1 of 3 firefish doa and one doesnt look like it is going to make it. not to surprised on the firefish , i know they are fairly fragile. Already contacted bluezoo.
     
  6. IowaDiver

    IowaDiver Well-Known ReefKeeper

    Sounds about like the bluezoo order we had a few weeks ago...
     

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