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APEX__HELLLLP

Discussion in 'General Discussion' started by Sponge, Jan 26, 2013.

  1. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0
    My heater is not working in the EB8 outlet where it's always been! The heater IS working as I tried it in 2 different outlets. All other outlets on the EB8 are working.


    The hubby used a tester on the outlet and it shows there is power at/in the outlet. However, not only does the heater not come on when I plug my powerheads into the heater outlet, the powerheads don't work. So I am thinking programming....


    The heater is set to fallback off. The temp is set to come on at 77.5, off at 78.5 The temp was at 78.4 so to see if it would turn on, I reprogrammed the outlet to turn the heater on at 78.5 and go off at 80.0 It didn't work!/DesktopModules/ActiveForums/themes/_default/emoticons/crazy.gif


    I

    So, what's up? How can the outlet show power when nothing is plugged into it but when there is something plugged into it, it doesn't work? What do I need to do?/DesktopModules/ActiveForums/themes/_default/emoticons/unsure.gif
     
  2. a12ptbk

    a12ptbk

    211
    Ratings:
    +0 / 0 / -0
    Was it plugged into outlet 4 or 8 by chance?
     
  3. Kpotter2 Expert Reefkeeper

    North liberty, IA
    Ratings:
    +7 / 0 / -0
    Thats what I was going to suggest checking! Also turn the outlet to on or off and see if it works that way.
     
  4. jstngates Experienced Reefkeeper

    Toledo Iowa
    Ratings:
    +40 / 1 / -0
    It seems like everyone has issues with the Apex. Are they really hard to figure out?
     
  5. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0
    It is 4_1, the very first outlet on the EB8. (Sorry was gone for 3 hrs to a XMas party). Do you mean to turn the fallback to ON?
     
  6. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0
    I have Fallback ON now. I also unplugged the EB8 from the main wall outlet(then plugged it in again) and pressed the reset. I then plugged the powerheads into the heater outlet-they did not run /DesktopModules/ActiveForums/themes/_default//emoticons/sad.gif The tank temp is at 79.3 right now so I changed the programming to come on at 79.2 and off at 81.0 . Using the powerheads lets me know if the outlet is on. Help please!
     
  7. Kpotter2 Expert Reefkeeper

    North liberty, IA
    Ratings:
    +7 / 0 / -0

    lol you are funny. The Apex is the #1 controller out there so that's why its all you hear about . The Apex is the greatest Reef device or equipment I have bought so far. They are not hard to figure out once you know what you are doing. Until then you ask questions and learn. Some times as I have done you use one another programs to set yourself up and then tweak them as you want and as you learn more.


    You will have to do some light reading. lol


    KP


     
  8. Kpotter2 Expert Reefkeeper

    North liberty, IA
    Ratings:
    +7 / 0 / -0

    Try my program! This should work just fine.

    Fallback OFF

    If 75TEMP < 77.3 Then ON

    If 75TEMP > 77.8 Then OFF


    I know this is not fool prof, but I use the Emailalert outlet to send me a email when Temp is lower then 77.3 just in case at this point outlet falls back to off. So I should get an email about temp and this will alert me to any issue with communication or anything could be wrong. Not sure if it's right ,but that's what I do for now. There are so many ways to skin a cat here. When I have time I may check on the Heater thermostat in case Apex don't work.


    You don't want you heater to fall back to ON or if there is a problem with Apex then it will say on.

    Fallback =The Fallback statement establishes what state the outlet should be in if the EB4/8 loses communication with the base module, which is why it doesn&rsquo;t apply to virtual outlets.

    Set =The Set statement is used to establish the starting point for this outlet's register state for this run through the program - it initializes the outlet.


    Here is a little more from page 39 of Manual:


    The &lsquo;Fallback&rsquo; and &lsquo;Set&rsquo; Statements Almost every physical outlet is going to need a Fallback and a Set statement regardless of whatever program statements you might have (virtual outlets don&rsquo;t need a Fallback statement). These will normally be the first and second statements of the outlet program. The Fallback statement establishes what state the outlet should be in if the EB4/8 loses communication with the base module, which is why it doesn&rsquo;t apply to virtual outlets. It&rsquo;s only for physical outlets on Aquabus modules (does not apply to older &lsquo;legacy&rsquo; modules like the DC8 or the built-in outlets in the Jr.). In case of communications failure, what do you want this outlet to do? For a return pump, you probably want the fallback to be ON since having your main pump shut down would be a bad thing. On the other hand, if your outlet controls your dosing pump, perhaps fallback OFF is more appropriate because the pump could fatally dose your tank. Many people set their lights to Fallback OFF but I prefer to have them ON in this case so I can manually control them via the light ballast's on/off switch. If you set them to Fallback OFF, then they don't get any power and you have to pull wires and find a wall outlet to plug them into while you resolve whatever controller issue you might have.

    Page 40

    The Set statement is used to establish the starting point for this outlet's register state for this run through the program - it initializes the outlet. If you have a pump that's supposed to run 7x24 without any other conditions, then all you need is these two statements...Fallback ON and Set ON. That's it. The pump will run all the time even if the EB8 loses communications with the base module. Be careful with the SET statement. If you&rsquo;re having a problem with an outlet program working the way you want, take a look at SET. Consider this simple example (from my own tank): Fallback OFF Set OFF If Temp > 78.5 Then ON If Temp < 78 Then OFF What will the state of the outlet be if the temperature is 78.3 degrees? It will be OFF. In fact, any temperature that is lower than 78.6 (because the stmt is > 78.5, i.e. 78.6) and the outlet will be OFF. The If Temp < 78 Then OFF statement is meaningless. This is because of the Set OFF statement. Remove that statement and what is the outlet state at 78.3? It depends on whether the temperature is coming up from 78 (in which case it would be OFF) or coming down from 78.5 in which case it would be ON. SET is one of those little &ldquo;gotcha&rdquo; commands that you always have to look at, especially if something isn&rsquo;t working the way you think it should. In general do not use the set statement if you use the probe values to turn on/off the outlet.


    I would check your set statement. I don't use one, because it says if you use probe values to turn it the outlet on and off its not a good Idea!


    Hope this helps! I PMed you my cell number if you need any more help!


    KP
     
  9. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0
    Thanks Kyle! I had/have the same programming for the heater as yours so it wasn't the programming. Funny that it works when it is set to Manual ON but not work when it is set to Auto.....crazy! I will get ahold of Neptune Support /DesktopModules/ActiveForums/themes/_default//emoticons/smile.gif Again Kyle, THANK YOU for the help!! I would have worried all night long that the tank temp would be either too hot or too cold if I just had to plug the heater into a regular outlet!!
     
  10. ruggerkc Experienced Reefkeeper Board of Directors Leadership Team GIRS Member

    North Liberty , IA
    Ratings:
    +183 / 3 / -0
    What kind of tester is your husban using? I fail to see the problem. maybe I am reading wrong but it sounds like your tank is being heated. When I change from on to off or auto it seems like I have to put refresh twice.
     
  11. ruggerkc Experienced Reefkeeper Board of Directors Leadership Team GIRS Member

    North Liberty , IA
    Ratings:
    +183 / 3 / -0
  12. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0
    It's just a circuit tester...a pen style. No it wasn't heating when plugged into that outlet (1) nor did the powerheads work when I plugged those in. When I turned the outlet to "manual on" instead of "auto", the heater turned on (and the powerheads ran). The problem is running it in manual on, doesn't cycle the heater using the temp probe and program. My heater is not calibrated so it was a small challenge to get the temp right.... So it works when it's set to manual on but not when it's on auto. I plan to contact Neptune tomorrow as my programming seems fine.
     
  13. ruggerkc Experienced Reefkeeper Board of Directors Leadership Team GIRS Member

    North Liberty , IA
    Ratings:
    +183 / 3 / -0
    Has your temp went below what you set as your low limit?
     
  14. blackx-runner Administrator Website Team Leadership Team

    Cedar Rapids, IA
    Ratings:
    +738 / 5 / -0
    Is your temperature probe malfunctioning. or did you accidentally disable the probe, or change the probe name? Did you try your programming on a different outlet?
     
  15. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0

    The probe is working... It doesn't seem to be malfunctioning as the temp is staying within range. I didn't change the probe name. No, I didn't try running the program in a different outlet. (Since I'm not skilled/knowledgeable with the Apex, I'm afraid to change anything...if it ain't broke, don't mess with it /DesktopModules/ActiveForums/themes/_default/emoticons/satisfied.gif) What would that accomplish by trying a different outlet?... The programming is and always has been the same as what's used for my DT. The heater is working fine for the DT. My programming is and was the same as Kyle's except we run different temps.
     
  16. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0
    Now my lights are not turning off on both tanks /DesktopModules/ActiveForums/themes/_default//emoticons/sad.gif We did lose power today for less than an hour. I went to the Status page and set all 4 outlets to Manual Off. I also went into the clock setup and everything was as it should be. Did losing power cause them to not go off according to the programming? Can someone help so I can get them working correctly using the Auto/programming? I'm beginning to wonder, what next? lol
     
  17. Kpotter2 Expert Reefkeeper

    North liberty, IA
    Ratings:
    +7 / 0 / -0
    Contact Neptune support as we talk about. It maybe something simple or something crazy. Keep us posted!
     
  18. Sponge Expert Reefkeeper Vendor

    Marshalltown, IA
    Ratings:
    +233 / 1 / -0
    Will do Kyle /DesktopModules/ActiveForums/themes/_default//emoticons/smile.gif I don't remember breaking a mirror !! lol


     
  19. Kpotter2 Expert Reefkeeper

    North liberty, IA
    Ratings:
    +7 / 0 / -0
    Good luck! Don't worry I have faith in Paul at tech support with Neptune systems. He is great and knows his Apex's.
     
  20. Kpotter2 Expert Reefkeeper

    North liberty, IA
    Ratings:
    +7 / 0 / -0
    Status update?
     

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